Policies

Smoking:
Smoking is not permitted in the Spa.

Cancellations:
Should a cancellation be necessary, we ask that you call 48 hours in advance.

No Show Policy:
Clients are asked to give at least 72 hours notice prior to an appointment when requesting to make an appointment or schedule change. A client who does not give the appropriate amount of notice or does not keep the intended appointment will be charged for the amount of the service reserved.

Punctuality:
All appointments are scheduled according to their estimated durations. Please arrive 15 minutes prior to your appointment. Arriving late deprives you of your reserved service time and could result in the rescheduling of your appointment.

Pre-Scheduling:
Evenings, Fridays and Saturdays are the Spa’s most highly requested and busiest times. So that we may give you more flexible scheduling options, please schedule as far in advance as possible if you would like to reserve an appointment during these times. As with any of our services, a fixed appointment (known as a standing) can be reserved for an entire year.

Payment:
We accept Visa, Master Card, checks, and cash.

All checks returned to the salon marked by the bank “Non-Sufficient Funds” will be assessed a $25.00 fee.

Children:
For the protection of your children, the respect of the other clients, and due to certain safety regulations, the salon is off-limits to children without an appointment.

Thank you for your cooperation

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